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Company profile

iXware International was founded in 1988 with a focus on message automation and - since the second half of the 1990's - Unified Messaging. iXware International has become a principal player in the enterprise market for Unified Messaging solutions and occupies a prominent position in terms of these solutions in the SaaS (Software as a Service) and carrier environment.

iXware International serves ASP, carrier and enterprise customers in every private and public sector. Some examples of our valued customers are: 3M, Belgacom, Burger King, Computer Sciences Corporation, Deloitte, DHL, DSM, Dutch Ministry of Economic Affairs, Dutch Ministry of Justice, EDS, Ford Motor Corporation, The Greenery, Harley Davidson, HP, KPN Telco, LogicaCMG, Lovells, Port of Rotterdam, SKF, De Telegraaf, Volkswagen and Wieden + Kennedy.

But iXware International is equally proud to serve an ever increasing number of small and medium sized enterprises in the world for whom Unified Messaging has come within easy reach with our software. iXware International teams closely with its strategic international alliance partners such as Dialogic Networks, Microsoft and Xerox.

 

Market Coverage

iXware International markets its software through a growing number of dedicated National Sales Organizations (NSO's) and Value Added Distributors (VAD's). Due to their dedication these organizations can provide a truly high level of commercial and technical support to the resellers in their local market with our full support as manufacturer.

iXware's NSO's and VAD's can be found in a growing number of countries such as Austria, Belgium, Canada, parts of the Caribbean, Denmark, Finland, France, Greenland, Iceland, Ireland, Luxemburg, Moldova, The Netherlands, Norway, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, the UK and the USA. For an up-to-date list please click here.

 

Mission Statement

iXware International BV is a manufacturer of standard messaging software for the international enterprise, carrier and SaaS (Software as a Service) market. We provide solutions that meet the need for efficient communication, making our customers more cost effective, easier to reach and more responsive through the integration of different types of communication. We help our customers comply with the growing number of laws and regulations pertaining to accountability and auditability.

As a company we are committed to excelling in the quality of our products and services. iXware International strives to build and maintain long-term and preferred relationships with our strategic partners, technology partners, distribution partners and customers alike.

Through all our business processes we are driven by a focus on simplicity. Simple to use, simple to install, simple to maintain, simple to integrate, simple to scale, simple to sell and simple to do businesswith us as a company are examples of this continuous drive.

 

Vision Statement

Communicating is mission critical, as are availability and responsiveness. The proliferation of messages, media and devices leads to a need for integration. iXware International meets this need by creating its solutions with the following basic principles in mind:

  • Streamlining communication;
  • Supporting business processes;
  • Reliability and scalability;
  • Generating savings through low TCO and fast RoI;
  • Understanding of customer requirements;
  • Market driven; technology is an enabler;
  • Simplicity in installation, maintenance, use and integration.

 

Differentiators

The organization distinguishes itself, amongst others, in the following ways:

  • Originality - we're simply different;
  • Strong sense of purpose and direction;
  • Quality of solutions and services;
  • Knowledge of the market, customer requirements and technology;
  • Flexibility;
  • Passion and enthusiasm for, and commitment to the business;
  • Market focus - we listen to our customers and partners;
  • Reliability.